Return Policy

Ensuring Your Satisfaction

We aim to ensure that you are completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.

Eligibility for Returns

Timeframe

Returns are accepted within 30 days of the purchase date.

Condition

Items must be returned in their original condition, unused, and in their original packaging.

Proof of Purchase

A receipt or proof of purchase is required for all returns.

Non-Returnable Items

The following items are not eligible for return:

·         Damaged items caused by misuse, improper handling, or modifications.

Return Process

Contact Us

Reach out to our customer service team at 1-833-948-2502 or support@ornamounts.com to initiate the return process.

Approval

Upon approval, we will provide you with return instructions, including the address to send your item(s).

Shipping

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method. Please note that it may take additional time for your bank or card issuer to process and post the refund.

Exchanges

We offer exchanges for defective or damaged items. If you need to exchange an item, please contact us at support@ornamounts.com

Questions?

If you have any questions or need further assistance, please contact us at support@ornamounts.com